Privacy Policy

Introduction

Rayner Smith Finance is a trading style of Rayner Smith Finance & Leasing Ltd ("we", "our" or "us").

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection legislation.

Registered Office: Unit C2, Otley Mills, Ilkley Road, Otley, West Yorkshire, LS21 3EE
Company Registration Number: 11857387
FCA Firm Reference Number: 922697
ICO Registration Number: ZB739954

This Privacy Notice explains what information we collect, how we use it and your rights in relation to your personal data.

Information We Collect

We may collect and process information including:

Name, address and contact details
Date of birth
Employment and income details
Vehicle and finance requirements
Banking and financial information provided during a finance application
Communications between you and us, including emails and telephone calls
Website usage information, including IP addresses and cookies

How We Use Your Information

We use your personal information to:

Provide quotations and respond to enquiries
Arrange vehicle finance, leasing and related services
Verify your identity
Carry out anti-fraud, anti-money laundering and credit checks where appropriate
Administer agreements and customer accounts
Meet our legal and regulatory obligations
Improve our products, services and website

Our legal basis for processing your information may include:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent, where required

Sharing Your Information

We may share your information with:

Finance providers and lenders
Vehicle leasing companies and supplying dealers
Credit reference agencies
Anti-fraud and identity verification providers
Professional advisers, regulators and law enforcement agencies where required
Service providers who support our business operations

We do not sell your personal information to third parties.

Marketing

With your consent, we may contact you regarding products and services that may be relevant to you. You may opt out of marketing communications at any time.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to satisfy legal, regulatory and business requirements.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where appropriate
Restrict or object to certain processing activities
Request transfer of your data
Withdraw consent where processing is based on consent

Certain rights may be limited where legal or regulatory obligations apply.

Contact Us

If you have any questions regarding this Privacy Notice or how we process your personal information, please contact:

Rayner Smith Finance
Unit C2, Otley Mills, Ilkley Road, Otley, West Yorkshire, LS21 3EE

Email: [email protected]

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: www.ico.org.uk

This Privacy Notice may be updated from time to time and any changes will be published on this page.